ProScale ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit proscaleagency.com or engage our Services.

1. Information We Collect

We may collect the following types of information:

• Contact information you provide, such as your name, email address, phone number, and business details, when you fill out a form, book a call, or contact us

• Information submitted through lead forms, discovery call bookings, or CRM interactions

• Usage data collected automatically through cookies and analytics tools, such as pages visited, time on site, and referral source

• Communications you have with us, including call recordings when applicable for quality and training purposes

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and schedule consultations

• Provide and manage our Services, including advertising campaigns, lead follow-up, and CRM setup

• Improve our Site and marketing performance

• Send relevant updates or marketing communications, where you have consented to receive them

• Comply with legal obligations

3. How We Share Information

We do not sell your personal information. We may share information with:

• Third-party advertising platforms (Meta, Google, TikTok) to manage and optimize campaigns

• CRM and scheduling software used to manage leads and bookings

• Service providers who assist in operating our business, bound by confidentiality obligations

• Legal authorities where required by law

4. Cookies and Tracking

Our Site may use cookies and similar tracking technologies to understand visitor behavior and improve performance. You can adjust your browser settings to limit or block cookies, though this may affect Site functionality.

5. Data Retention

We retain personal information for as long as necessary to provide our Services, maintain business records, and comply with legal obligations.

6. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at info@proscaleagency.com.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Children's Privacy

Our Site and Services are not directed at individuals under 18, and we do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy periodically. The "Last Updated" date at the top reflects the most recent revision.

11. Contact Us

For questions about this Privacy Policy, contact us at info@proscaleagency.com or (630) 400-9850.